Resume

Conduct interviews, usability testing, tree testing and card sorting with users and subject matter experts to inform a website and information architecture redesign for MIT Libraries. 

Manage stakeholder relations with client, communications director, and department liaisons to ensure business needs are accounted for and addressed in our design process.

Conduct research, literature reviews and contribute the writing of a design system research paper in collaboration with fellow graduate assistants and the principal investigator.

Develop and host industry guest speaker workshops for the Pratt Institute student population.

Conduct interviews, surveys, literature review and competitive analysis to understand the context of music streaming.

Develop personas and user flows to define user needs and goals..

Develop wireframes and high-fidelity, click-through prototypes of design in close collaboration and communication with fellow designers. 

Designed and iterated wireframes and prototypes for the client’s video editing service website.

Conducted primary and secondary research on potential video editing clients through interviews and a competitive analysis of five competitors.

Collaborated and effectively communicated with the client to achieve a quality product to their satisfaction.

Present research findings and design concepts to client. Receptive to giving and receiving feedback.

Collaborated with academic planning to update major materials to become accessible for screen readers and visual disabilities

Designed and iterated on student enrollment emails using four user interviews to address advisor burnout and reduced advisor appointments during the peak enrollment period by 11%.

Identified students of concern to connect with community resources including mental health and disability services

Applied effective stakeholder management through the coordination and facilitation of information sessions to increase major awareness with more than 10 campus office stakeholders. Managed and facilitated information sessions for over 200 prospective families and students.

Managed time effectively balancing a caseload of over 400 students in addition to the above responsibilities.

Partnered with more than 10 community organizations to the academic and emotional support of underrepresented youth.

Developed and facilitated activities for college preparation, identity programs and art club

Tracked and reported attendance and activities on a monthly and annual basis for grant reports

Partnered with more than five community organizations to support the academic and emotional support of low-income, refugee and immigrant middle school and high school youth in and out of school

Planned and facilitated programming on social justice, youth employment and pre-college programs

Entrusted with data input and outreach to middle school participant families

Tasked with running experiments studying the use of computer avatars as teachers in middle school math